Accessibility statement

Visit Dunster. How accessible this website is, and how to tell us about problems.

This statement applies to www.visitdunster.co.uk, run by Booking Brain Ltd, trading as Visit Dunster.

We want as many people as possible to be able to use this website. You should be able to:

• move through every page, the date picker and the booking steps using a keyboard alone
• zoom in up to 400% without text running off the screen
• use the site with a screen reader
• see the list of houses without using the map: the map is optional, and the same houses and prices are in the list
• see moving content stop if your device asks for reduced motion

How accessible this website is

We aim to meet the Web Content Accessibility Guidelines (WCAG) version 2.2 at level AA. Before launch we checked text and control contrast, keyboard access, focus visibility, labels and target sizes on the home page, search, house pages and the booking steps, with automated tests and by hand. We have not yet had an independent audit.

We know of these limitations:

• The map comes from Google Maps. Parts of it, such as map controls and place labels, are outside our control and may not work well with every screen reader. Everything on the map is also in the list next to it.
• House descriptions and photographs come from the owners. Some photographs do not yet have descriptive alternative text, so we describe them by the house name.

Feedback and contact

If you find a problem, or need information in a different format, ring us on 0118 230 0750 or email hello@visitdunster.co.uk. We will reply within 5 working days. We can also tell you more about a house's access, steps and bathrooms by phone.

Enforcement procedure

If you are not happy with how we respond, you can contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com.

This statement was prepared on 4 October 2026. It is based on our own testing of the site.